Day 2 · Turnfolio guide
How to Take Before-and-After Photos for Short-Term Rental Damage Claims
A photo system for Airbnb, Vrbo, and direct-booking hosts who need stronger damage documentation.
The strongest claim starts before the damage happens
A checkout photo is much stronger when it can be compared to a baseline photo from the same room, angle, and item. Without baseline proof, platforms and guests may question whether the damage was pre-existing.
The photo standard
Use one wide room photo, one item-level photo, and one close-up for any high-risk item: sofas, mattresses, rugs, counters, appliances, chairs, linens, and walls. Keep lighting consistent and retake baseline photos after repairs or replacements.
How Turnfolio keeps it organized
Turnfolio stores baseline photos by room and unit, then lets cleaners add checkout photos from a mobile link. The claim workflow keeps the comparison attached to the finding instead of buried in camera rolls.