Day 4 · Turnfolio guide
Short-Term Rental Damage Claim Template: What to Include
A simple structure hosts can use when drafting claim language for Airbnb, Vrbo, Turo, or direct claims.
Use a factual structure
A damage claim should be easy to review: what happened, where it happened, when it was discovered, what evidence supports it, and what amount is requested.
Template
During checkout inspection on [date], [cleaner/host] found [damage] in [room/location]. Baseline evidence from before the stay shows [item/room condition]. Checkout photos show [specific change]. The requested amount is [amount], supported by [receipt/estimate]. Attached are before/after photos, notes, and supporting cost documentation.
How Turnfolio drafts it
Turnfolio uses the evidence attached to the finding to draft plain-language claim text that the host reviews and edits before manual submission.