Day 5 · Turnfolio guide
Damage Claim Workflow for Property Managers With Multiple Units
How small property managers and co-hosts can standardize evidence across a portfolio.
property manager damage claimsmultiple Airbnb units damage workflowcohost reimbursement workflowportfolio damage evidence
Portfolio claims need a system
When a host manages one unit, a camera roll might survive. When a property manager handles ten or fifty, damage evidence needs a shared workflow across cleaners, units, rooms, and claims.
Standardize by unit and room
Store baseline photos by property, unit, and room. Send cleaner links for each checkout. Keep findings attached to the right unit and evidence packet. Track status: uploaded, reviewed, approved, exported.
How Turnfolio supports managers
Turnfolio centralizes baseline evidence, checkout photo capture, AI-assisted findings, and host-reviewed exports so teams are not rebuilding the claim from text threads.